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Franklin County

Local offices and phone numbers for moms, dads, grandparents and anyone raising a child in Franklin County. County seat: Columbus. 7 local listings so far.

Food, cash, Medicaid and child care help

Your county Job and Family Services office takes applications and answers questions about your case.

Franklin County Job and Family Services

Franklin County

Applications and case help for food assistance (SNAP), cash assistance, Medicaid, emergency assistance and publicly funded child care. Opportunity Centers: Northland (1721 Northland Park Ave.), East (1055 Mount Vernon Ave.) and West (314 N. Wilson Road).

Next step: Call, or visit an Opportunity Center. The main office is open Monday to Friday, 8:00 to 5:00.

1721 Northland Park Avenue, Columbus, OH 43229

Call 844-640-6446Website

Checked against published sources November 13, 2026

Child support

Open a case, establish paternity, or ask about payments.

Franklin County Child Support Enforcement Agency

Franklin County

Opens child support cases, establishes paternity, and collects and reviews support orders.

Next step: Call or visit Monday to Friday, 8:00 to 5:00.

80 E. Fulton Street, Columbus, OH 43215

Call 614-525-3275Website

Checked against published sources November 13, 2026

Children services

Report a concern about a child, or ask about kinship care, foster care and family support.

Franklin County Children Services

Franklin County Children Services

The county's public children services agency. Takes reports of child abuse or neglect and supports kinship and foster families.

Next step: Call the 24-hour child abuse hotline. If a child is in danger right now, call 911.

Call 614-229-700024 hoursWebsite

Checked against published sources November 13, 2026

Health department and WIC

WIC food benefits, shots, car seats, birth certificates and home visits for new babies.

Franklin County WIC

Columbus Public Health

Food benefits, formula help, nutrition checks and breastfeeding support for pregnant and postpartum women, babies and children under 5 who live in Franklin County.

Next step: Call to find the closest clinic and make an appointment. Walk-ins are not being accepted.

Call 614-645-7280Website

Checked against published sources November 13, 2026

Babies and toddlers

Free home visiting during pregnancy and early childhood, and free early intervention for children under 3.

We have not confirmed a local listing for Franklin County yet. Start with the statewide contact below.

Help Me Grow Early Intervention

Ohio Department of Children and Youth

Ohio's free early intervention for children under 3 who are behind or have a disability. It is in all 88 counties, and visits usually happen at home. Parents can sign up their own child.

Next step: Call or fill out the online form, and a local coordinator will call you. If your child is almost 3, call now. This program ends at age 3, and the school district takes over.

Call 800-755-4769800-755-GROWWebsite

Checked against published sources November 8, 2026

Developmental disabilities

The county board decides eligibility and plans services, including Medicaid waivers.

Franklin County Board of Developmental Disabilities

Franklin County DD

Decides eligibility for developmental disability services and serves children from infancy through the school years and adults.

Next step: Call the Intake Office to start. The main number is 614-475-6440.

Intake Office: 1600 Watermark Drive, Columbus, OH 43215

Call 614-342-5490IntakeWebsite

Checked against published sources November 13, 2026

Safety at home

Local advocates, shelter and help with protection orders. Shelter addresses are never listed here.

Free and private. (it does not erase your history).

CHOICES for Victims of Domestic Violence

Lutheran Social Services of Central Ohio

Shelter, counseling and other domestic violence services in Franklin County.

Next step: Call the 24-hour crisis line. Do not use the website contact form for shelter requests. It is not monitored for them.

Call 614-224-466324 hoursWebsite

Checked against published sources November 13, 2026

Utility bills, housing and food

Heating and electric help, shelter, and food pantries.

We have not confirmed a local listing for Franklin County yet. Start with the statewide contact below.

Help with heating and electric bills (HEAP)

Ohio Department of Job and Family Services

HEAP helps households at or below 175% of the federal poverty level pay utility bills. Crisis programs can help when you have a shutoff notice.

Next step: Call to be connected to your local energy assistance provider, who can take your application by phone or in person. The state's online application works on a computer only, not on a phone or tablet.

Call 800-282-0880Website

Checked against published sources November 15, 2026

Find homeless services and shelter in your county

Coalition on Homelessness and Housing in Ohio (COHHIO)

Each Ohio county has one front door for shelter and housing help. COHHIO lists the right number to call for every county.

Next step: Open the Ohio housing resource guide and choose your county. If you are fleeing abuse, call a domestic violence program first.

Website

Checked against published sources November 13, 2026

Local help lines and navigators

People who know what is available in this county right now.

We have not confirmed a local listing for Franklin County yet. Start with the statewide contact below.

Ohio 211

United Way / Ohio 211

One number for local help with food, housing, utilities, health care and other needs. Open 24 hours a day.

Next step: Dial 211 and say what you need and what county you are in.

Call 211Website

Checked against published sources November 13, 2026

Family and Children First Council

Pulls agencies together into one plan when a child needs help from more than one of them.

We have not confirmed a local listing for Franklin County yet. Start with the statewide contact below.

County Family and Children First Council

Ohio Family and Children First

When a child's needs involve several agencies at once, such as school, mental health, the county board of DD or children services, your county council can bring everyone to one table to make one plan. Some councils can also help pay for things like respite or mentoring.

Next step: Call your county's Family and Children First Council and ask for service coordination. Families can ask for it themselves.

Website

Checked against published sources November 8, 2026

Moms groups and parent support

Playgroups, support groups, church and library groups, and anyone who helps parents in Franklin County.

We are building this list now. Run a group or know a good one? Tell us about it and we will add it.

Statewide help

Hotlines, benefits, disability and neurodiversity resources and single-parent support that work in every county are on the Find help pages.